If an employee is linked to multiple benefit groups based on eligibility criteria, what issue might arise during open enrollment?

The correct choice highlights a crucial aspect of benefit administration within Workday. When an employee is associated with multiple benefit groups due to various eligibility criteria, it can create ambiguity for the system regarding which benefits to apply during open enrollment. This uncertainty arises because the system needs to determine the specific set of benefits that an employee qualifies for, based on the established eligibility rules.

If multiple benefit groups apply without clear guidance, the system may struggle to ascertain the right benefits to present to the employee, leading to confusion. This scenario emphasizes the importance of having well-defined criteria and systems in place to manage overlapping eligibility, ensuring that the system can effectively navigate through various options and provide accurate information to employees.

The other choices do not accurately capture this relationship. While an employee may face challenges due to multiple benefit groups, it does not necessarily mean that the system will skip enrollment or that the employee must select only one benefit group, nor does it imply that double benefits will be awarded. Each of these situations introduces different operational issues that are not the primary concern when multiple benefit groups are involved.